![]() ![]() To return an item, please visit click the below. All returned items must be in new and unused condition, with all original tags and labels attached. Please see below for more information on our return policy.Īll returns must be postmarked within thirty (30) days of the purchase date. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. We hope you are happy with your purchase. If you have any further questions or comments, you may contact us by: HOW CAN YOU CONTACT US ABOUT THIS POLICY? If you have questions about returns, please review our Return Policy. For more information please refer to our Terms. If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.įor EU and UK consumers: This does not affect your statutory rights. Once again, all orders placed after 2pm on a Friday and at the weekend will be processed on Monday and then sent out for Next Working Day Delivery. We also offer Next Working Day Delivery on all orders received before 2pm. All orders placed under £75 are charged at £4.95 (£4.13 ExVAT).įor Portable Power please allow up to 4 working days for delivery. All orders placed after 4pm on a Friday and at the weekend will be processed on Monday and placed on next working day delivery shipping on all orders. We offer FREE 2-3 working day delivery on all orders over £75 received before 4pm. Please note we can't currently ship portable power items to Northern Ireland due to insurance issues with the courier. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products. This policy will apply to any order you place with us. Please carefully review our Shipping & Delivery Policy when purchasing our products. This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our main Terms. Remains warm for 90 minutes when away from the coaster.Remembers the last used temperature for app-free use.Set and adjust the temperature via the app.To keep the battery topped up throughout the day, simply set your Smart Mug² down on the charging coaster provided. This sleek, modern and incredibly stylish heated mug comes with a long battery life and can be easily controlled using the Ember app on your smartphone, letting you set the mug's temperature, receive notifications and even personalise your presets.Ī must-have for the office, home working, study spaces and relaxing at home, the Ember Smart Mug² is perfectly weighted and comes with a subtle LED light that tells you when your brew is ready to drink. The Ember Smart Mug² is the first ever temperature controlled coffee mug that allows you to set the exact temperature of your hot drinks, keeping them perfectly warm until the very last sip.
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